Privacy Policy
Last updated: 26-06-2025
This Privacy Policy describes how CityCart (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://citycart.us (the “Site”) or otherwise interact with our services (the “Services”).
By using the Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The latest version will always be posted on this page with the “Last updated” date.
2. Information We Collect
Information You Provide Directly:
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Contact Information – Name, email address, phone number, shipping/billing address.
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Account Information – If you create an account, we collect username, password, and security credentials.
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Order Information – Items purchased, payment confirmation, and order details.
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Customer Service Interactions – Information you provide when you reach out to us for help or feedback.
Automatically Collected Information:
We use cookies and similar technologies to collect:
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Device and browser information
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IP address
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Browsing activity and interaction with the Site
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Referring URL and geolocation (where applicable)
Cookies are used to maintain shopping cart contents, session tracking, preferences, and analytics. For more information about cookies and how to manage them, please refer to your browser settings.
3. How We Use Your Information
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To Fulfill Orders: Process transactions, ship items, and manage returns or customer service inquiries.
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To Improve Services: Analyze site usage, enhance user experience, and customize content.
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Marketing: Send promotional emails or retargeting ads, if consented.
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Security & Compliance: Prevent fraud, enforce policies, and comply with legal obligations.
4. Sharing of Personal Information
We may share your information with:
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Service Providers: Web hosting, email services, payment gateways (e.g., Stripe, PayPal), delivery couriers, etc.
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Marketing Partners: If you have opted in to marketing communications.
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Legal Authorities: If required to comply with legal obligations or protect our rights.
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Business Transfers: In the event of a merger, acquisition, or sale.
5. Cookies & Tracking Technologies
WooCommerce and WordPress use cookies to:
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Maintain cart contents across sessions
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Recognize returning users
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Track user behavior for analytics (via Google Analytics or similar tools)
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Power embedded third-party services
You can manage cookies through your browser or via cookie banners if enabled. Blocking cookies may affect the functionality of the Site.
6. Your Rights
Depending on your location, you may have the following rights:
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Access – Request a copy of the data we hold.
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Correction – Request correction of inaccurate information.
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Deletion – Request deletion of your personal data (subject to legal retention).
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Objection or Restriction – Object to processing or request limited use of your data.
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Withdraw Consent – If you previously consented to marketing or cookies.
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Portability – Request transfer of your data in a machine-readable format.
You may contact us using the information below to exercise any of these rights. We may need to verify your identity before processing your request.
7. Data Retention
We retain your data as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, or enforce our agreements.
8. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware, we will delete the data.
9. Third-Party Sites
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. Please review their policies directly.
10. Security
We take appropriate technical and organizational measures to secure your data. However, no system is completely secure, and we encourage users to keep their login credentials confidential.
11. International Users
If you are accessing our Site from outside the United States, please be aware your data may be processed and stored in the U.S. or other jurisdictions with different data protection laws.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, contact us at:
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at care@citycart.us or contact us at 118 Corbin Avenue, Jersey City, NJ, 07306, US.
Business Name: CityCart
Business Address: 118 Corbin Ave, Apt – 201, Jersey City, NJ 07306, United States
Contact Number: +1 786-405-8902
Business Email: care@citycart.us
Business Hours: Monday to Friday (10:00 AM to 5:00 PM EST)