At citycart.us, we aim to provide a smooth and efficient shopping experience with our straightforward shipping policies. We offer free shipping on all orders within the United States. Below are the details of our shipping process:
Ship From Location
- 118 Corbin Ave, Apt – 201, Jersey City, NJ 07306, United States
Handling Time
- Processing Time: Orders are typically processed within 1 to 2 business days(Monday to Friday). During this time, we carefully prepare your items for shipment to ensure they are packed securely and accurately.
Shipping and Transit Time
- Transit Time: Once your order has been processed and shipped, the estimated delivery time is 5 to 8 business days, depending on your location within the United States.
Estimated Total Delivery Time
- Total Delivery Time: From the moment you place your order, you can expect to receive your items within 6 to 10 business days. This includes both processing and transit times.
Shipping Costs
- Free Shipping: We are pleased to offer free shipping on all orders within the United States, regardless of the order size or value.
Tax and Duties
- Product prices are inclusive of customs duties.
Order Cut-off Time
- 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
Shipping Restrictions
- Currently, citycart.us only ships to addresses within the United States. We do not offer international shipping at this time.
Delivery Issues
- If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. This allows you to monitor your shipment’s progress and know exactly when to expect delivery.
Contact us
Business Name: CityCart
Business Address: 118 Corbin Ave, Apt – 201, Jersey City, NJ 07306, United States
Contact Number: +1 786-405-8902
Business Email: care@citycart.us
Business Hours: Monday to Friday (10:00 AM to 5:00 PM EST)